Publisher
The website accessible at https://www.hotel-marena.com (hereinafter referred to as the "Site") is published by Hôtel Marena, SARL, registered in the Paris Trade and Companies Register under number Paris B 562 060 251 and whose registered office is located at 27 Rue Louise-Émilie de la Tour d'Auvergne 75009 Paris; telephone number +33 (0)1 48 78 01 33 and VAT number: FR83562060251 (hereinafter referred to as "Hôtel Marena").
Access to the Site and use of its content are subject to the terms of use described below. By accessing and browsing the site, you accept the following terms and conditions without reservation.
The site is hosted by Agence WEBCOM, 229 rue Saint Honoré, 75001 Paris; telephone number: +33 (0)1 83 56 95 62.
Official website: www.agencewebcom.com
Terms of use
This Site is proposed in different web languages (HTML, HTML5, Javascript, CSS, etc...) for a better comfort of use and a more pleasant graphics, we recommend you to use modern browsers such as Internet explorer, Safari, Firefox, Google Chrome, etc....
We make every effort to provide reliable information and to keep the content of the Site up to date. However, errors or omissions may occur. Users should therefore check the accuracy of the information provided, and can notify us of any modifications to the Site they deem necessary.
Intellectual property
The Site as a whole, as well as each of its component parts (in particular, texts, diagrams, tree structures, software, animations, images, photographs, illustrations, videos, graphic or editorial representations, logos, etc.) constitute intellectual works protected by the French Intellectual Property Code as well as by any other applicable international legislation.
Hotel Marena is the only party entitled (directly or through licenses or authorizations) to use the elements making up the Site, the domain names, trademarks, models, etc., as well as the images and editorial content reproduced therein.
The use of all or part of the Site, in particular by downloading, reproduction, transmission, representation or broadcasting for purposes other than consultation and use of the Site on a personal and private basis by the Internet user for non-commercial purposes, is strictly forbidden. Violation of these provisions exposes its author to the penalties provided for both by the French Intellectual Property Code, in particular for copyright infringement, and by the French Civil Code in terms of civil liability.
The creation of any hypertext link to any of the web pages or elements comprising the Site is prohibited without the prior written authorization of Hotel Marena, which authorization may be revoked at any time. All content, websites or other sites with a hypertext link to the Site or any of its component parts are not under the control of Hotel Marena and the latter therefore declines all responsibility (in particular, editorial) concerning access to these websites and their content.
Responsibility
Hôtel Marena makes every effort to ensure to the best of its ability the accuracy and updating of the information published on the Site, the content of which it reserves the right to modify at any time and without notice.
Websites outside the Site with a hypertext link to this Site are not under the control of Hôtel Marena, which therefore declines all responsibility for their content. The user is solely responsible for their use.
Hypertext links
The Site provides links to other websites or other resources available on the Internet. Hôtel Marena has no means of controlling these external websites available on the Internet. Hôtel Marena is not responsible for the availability of such external sites and sources, nor does it guarantee them. It cannot be held responsible for any damage whatsoever resulting from the content of these external sites or sources, and in particular from the information, products or services they offer, or from any use that may be made of these elements. The risks associated with such use shall be borne entirely by the Internet user, who must comply with their conditions of use.
Website users, subscribers and visitors may not set up a hyperlink to the Site without the express prior authorization of Hôtel Marena.
In the event that a user or visitor wishes to set up a hyperlink to the Site, he/she should send an e-mail to the Site to request the creation of a hyperlink. Hôtel Marena reserves the right to accept or refuse a hyperlink without having to justify its decision.
Site availability
The Hôtel Marena makes every effort to keep the Site permanently accessible, but is under no obligation to do so. The Hôtel Marena may therefore interrupt access to the Site, in particular for maintenance or updating purposes, or for any other reason, in particular technical or editorial, without prior notice or information to Internet users, and cannot be held liable for the consequences of such interruptions, either to Internet users or to any third party.
Furthermore, Hôtel Marena shall not be held liable if Internet users are unable to access all or part of the Site due to any technical fault or problem, including but not limited to :
• Internet network failure and/or congestion,
• Failure of Internet service providers,
• Human or electrical error,
• Any malicious intervention,
• Any software or hardware malfunction,
• A case of force majeure.
Services provided
All the company's activities and information are presented on our Site.
Hôtel Marena endeavors to provide information on the Site that is as accurate as possible. The photographs on the Site are not contractual.
Consumer mediator
The Customer is informed by the Hôtel Marena of the possibility of having recourse, in the event of a dispute relating to these General Terms and Conditions, to a conventional mediation procedure or any other alternative dispute resolution method, under the conditions provided for in Title I of Book VI of the French Consumer Code.
Once you have referred the matter to the Hôtel Marena, and in the absence of a conclusive response within 60 days, you may refer the matter to the mediator using the contact details below or on their website. You can also find out how to contact them there.
Mediator: CM2C (cm2c.net)
Phone number: +33(0)1 89 47 00 14
Address: 14 Rue Saint Jean 75017 Paris
SIRET: N°831 213 871 00013
Legal status: Association Déclarée
• To find out how to contact the Mediation officer, click on the following link: How to report a consumer dispute to CM2C (https://www.cm2c.net/comment-nous-saisir.php)
• The Mediation officer's referral form can be accessed via the following link: Reporting a consumer dispute (https://www.cm2c.net/declarer-un-litige.php)
Hôtel Marena also informs the Customer of the existence of a European Online Dispute Resolution platform ("RLL") to which he/she may have recourse. The Customer can access it from the following link: https://ec.europa.eu/consumers/odr/.
Litigation
This Site terms and conditions are governed by French law, and any dispute or litigation that may arise from the interpretation or execution thereof shall be the exclusive jurisdiction of the courts having jurisdiction over the company's registered office. The reference language for the settlement of any disputes is French.
List of opposition to the telephone discharge
In accordance with article L.223-2 of the French Consumer Code, consumers who do not wish to be the subject of commercial prospecting by telephone can register, free of charge, on a telephone canvassing opposition list. This list is accessible via the following website: www.bloctel.gouv.fr.
General terms and conditions of sale
Please refer to the Terms and Conditions of Sale of our booking engine or to the Terms and Conditions of Sale included in your booking confirmation e-mail.